Extreme Customer Service® is a cultural approach to our customers’ experience. All of the high quality security integration and door & hardware providers will do the things necessary for a high quality experience. Things such as providing a professional installation at a competitive price and in a reasonable timeframe. If a company gets high marks in these areas, they’re likely a high quality company. Extreme Customer Service® places that as a minimum and then begins looking for opportunities to exceed the expectations surrounding the experience. These can be grand gestures, but often the most impactful are the small things that show we are acutely aware of our customers’ environments. We are acutely aware of the challenges that face not only the people who pay for our services, but also the individuals we interact with at our customers’ businesses.
